TERMS AND CONDITIONS

TERMS AND CONDITIONS

When you purchase products from Serralves Shop, you’re providing a much needed contribution to ensure continuation of the Foundation’s cultural project, while simultaneously promoting and stimulating the creation, production and sales of artists’ objects made in Portugal.
 
REGISTER

You must register to make purchases from the Online Shop.
If you cannot register due to technical difficulties, please send us an email to
loja.online@serralves.pt.
 
Online purchases from Serralves Shop are 100% secure. Your personal data will remain confidential and may not be sold or transferred to other companies or institutions. The data may be used for promotional initiatives and dissemination of the Serralves Online Shop.
If you do not wish to receive information about those initiatives, send us an email to
loja.online@serralves.pt.
 
Reproduction, transfer, distribution or storage of the contents contained in the Serralves Online Shop, without prior written authorization, is expressly prohibited.
 
You can also place your orders by telephone: +351226156575 or email:
loja.online@serralves.pt
 
The Serralves Online Shop reserves the right to modify, at any time, the information presented and the commercial offer of products, prices, special offers and the delivery services provided.
 
In the event that the information provided does not match the characteristics of the product, the customer will be informed and will have the right to cancel his or her purchase.
 
All prices include VAT at the prevailing legal rate and are subject to change without any prior notice.
 
During the order procedure, there may be changes in product prices. If this occurs, we will inform the customer of the additional amount and will await for confirmation.
 
There may be differences in the offer of products and prices charged in the Serralves Online Shop and the Serralves Shop located within the Foundation.
 
All orders are subject to availability of stock. In the event that an item is out of stock, it may be impossible to satisfy the order within the specified deadlines, and the customer will be informed of this fact and may accept or reject the proposed new deadlines.
Replacement of items that are out of stock may involve a change to the final retail price.

 

AddressRua D. João de Castro, 210
4150-417 Porto Portugal
Latitude 41º 9'35.40"N
Longitude 8º39'35.35ºW
Contacte-nos
808 200 543
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Serralves